Free Shipping
Get free delivery on every order, anywhere in the UK
Return and Refund Policy
Currently, we do not offer refunds.
Secure Checkout
We ensure 100% Payment Secure.
The Wisdom Panel™ Premium Dog DNA Test stands out by detecting over 365 breeds, types, and varieties, utilizing a vast pet database, a sophisticated algorithm, and strategic markers. This comprehensive analysis covers 260+ genetic conditions and 50+ physical traits, aiding in planning your dog's daily and long-term care effectively.
Receive your results conveniently in an online report, featuring ancestry, family tree data, and health and traits information. Should 'at-risk' health concerns arise, Wisdom Panel's licensed veterinarians offer free phone consultations.
Test your dog’s DNA in 3 simple steps:
- Activate your kit online: Register and access our Learning Lab instantly.
- Collect your dog's DNA: Use the provided swabs to collect cheek cells.
- Post your sample: Seal and send the sample in the pre-paid container. Results in as little as 3 weeks.
Wisdom Panel™ Premium Dog DNA Test at a glance:
- Premium DNA test for dogs
- Fast results in 3 simple steps
- Detailed analysis of breed characteristics, medical conditions, and weight prediction
- Extensive knowledge and support: Discuss 'at-risk' health findings with a vet
Only for use within the United Kingdom. Please do not use the prepaid return envelope from outside the UK.
FAQ:
- How long to get results? 2-3 weeks after our lab receives the sample.
- Track your sample online: Use our test tracker in your account.
- Get a printed report: Download it from your pet's “highlight” tab.
- Can a Wisdom Panel test determine gender? Yes, it can.
Shipping Policy
Processing Time: All orders are processed within 1-2 business days. We strive to dispatch orders as quickly as possible to ensure timely delivery. Orders placed on weekends or public holidays will be processed on the next business day.
Domestic Shipping: We offer shipping across the UK with the following options:
- Standard Shipping: Delivered within 3-6 business days.
- Express Shipping: Delivered within 1-3 business days.
Shipping charges vary depending on the size of the order and the shipping option selected. Exact charges and delivery times will be calculated at checkout.
International Shipping: Currently, we do not offer international shipping. Please stay tuned for updates as we expand our services.
Shipping Confirmation and Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier’s website, ensuring you stay updated on the delivery status.
Address Accuracy: Please ensure that the shipping address provided during checkout is accurate and complete. Incorrect or incomplete addresses may lead to delays or undelivered packages. We are not responsible for issues arising from incorrect shipping information provided by the customer.
Delivery Issues: If you experience any problems with delivery, such as delays or missing packages, please contact our customer service team at contactukshoppingzone@gmail.com. We will work with the carrier to resolve the issue promptly and ensure your order reaches you as expected.
Contact Information:
- Email: contactukshoppingzone@gmail.com
- Phone: +44 7450 588450
- Address: 128 City Road, London EC1V 2NX, United Kingdom
Thank you for choosing UK Shopping Zone. We appreciate your business!
Frequently Asked Questions (FAQs)
-
Q: How long does it take to process an order?
A: All orders are processed within 1-2 business days. Orders placed during weekends or public holidays are processed on the next business day.
-
Q: What are the shipping options available?
A: We offer Standard Shipping (3-6 business days) and Express Shipping (1-3 business days) across the UK. Shipping charges depend on the order size and will be calculated at checkout.
-
Q: How can I track my order?
A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using this number on the carrier’s website.
-
Q: What should I do if I have an issue with my delivery?
A: If you encounter any delivery issues, please contact our customer service immediately at contactukshoppingzone@gmail.com or call us at +44 7450 588450. We will assist you in resolving the issue as quickly as possible.
-
Q: Do you offer international shipping?
A: Currently, we only ship within the United Kingdom. Please check back for updates as we plan to expand our shipping options in the future.